Independent seller agreement
Version: 2026-09-16.v1
- VolcanoBox connects Nicaraguan communities with independent sellers. For your independent listings, you are the seller and are responsible for your business, products, prices and fulfillment.
- You must sell lawfully in each location you serve, maintain authorizations required for your activities, and comply with applicable safety, ingredient, allergen, labeling and tax requirements. Registration is not a license or certification, and exemptions apply only when legally available to your activity.
- You must provide accurate seller identity, product information, availability, pickup details and payment/refund instructions. Do not make misleading claims or list prohibited or unsafe products.
- Independent-seller payments are intended to go directly to the identified seller through supported methods. Do not request payments through an unconfigured VolcanoBox checkout. Registration alone does not activate payments or a country.
- You are responsible for handling customer orders, communicating problems and providing refunds or remedies required by law. Customers may report problems to VolcanoBox; cooperate with reasonable information requests and safety investigations.
- VolcanoBox may restrict a listing, seller or market for safety, fraud, legal requirements or platform-rule violations. Suspension does not cancel existing customer obligations. No verification badge or kitchen inspection is implied.
- These conditions supplement the Terms of Service and Privacy Policy. Nothing excludes non-waivable consumer rights or VolcanoBox's own legal obligations. VolcanoBox-operated listings remain the responsibility of their identified operator.